Qualified eSignatures

Streamline and protect your sensitive document transactions with eSign's highly secure eIDAS-compliant qualified eSignatures.

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Qualified eSignatures

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Solutions for Qualified (QeS) Across the UK and EU

E-Sign’s qualified electronic signatures are fully compliant with the criteria established by the eIDAS framework, making them the ideal solution for businesses across the UK and EU. If your organisation regularly completes document transactions in regulated industries or which involve highly sensitive data, having the assurance of a secure and accredited, qualified trust service provider like E-Sign is essential. Qualified eSignatures are ideal for large-scale enterprise organisations as they ensure your workflows are streamlined and documents can be signed quickly, efficiently, and securely with E-Sign's compliant solutions.
1.1 million
documents processed per month
20,000
new signers per month
400,000
envelopes sent per month
1.1 million
documents processed per month

The highest level of security.

What are Qualified E-Signatures?

Qualified signatures offer the highest level of security and are recognised as legally equivalent to handwritten signatures. They are suitable for high-value or high-risk transactions, such as contracts, legal documents, and other sensitive agreements.

Watch our video to see how qualified eSignatures work, the requirements for qualified e-signatures defined by eIDAS, and the types of documents that may require the highest level of secure signature.

Qualified eSignatures Video Explained
How Does QES Work?

How does QeS work?

A qualified e-signature (QeS) works by using a Qualified Signature Creation Device (QSCD) backed by: 

  • A digital certificate to verify the signer’s identity;
  • and creates a unique digital fingerprint.
  • QES use PKI technology; the signer keeps the private key;
  • and the public key is used to verify the signature.

The qualified digital certificate combines both keys to confirm the signer’s identity. The certificate can only be issued by a Qualified Trust Service Provider (QTSP)

Ensure Trust with Secure eSignatures

Ensure Trust with E-Sign's Qualified eSignature Technology

E-Sign’s qualified eSignatures adhere to additional security and identity verification requirements as defined by eIDAS.

This means that users can feel confident that their signed documents are:

  • Legally valid
  • Binding
  • Highly secure

Each signature comes with a detailed audit trail, which provides evidence proving the authenticity of the document.

Protect High Value Documents

Protect High-Value Documents whilst Maintaining Compliance

E-Sign helps organisations across various industries, including those that manage high-value documents such as:

  • Healthcare
  • Finance and banking
  • Government 
  • Legal

Our qualified eSignatures optimise document workflows to make transactions faster and more seamless whilst consistently adhering to relevant industry regulations to protect your business. 

Integrate with Leading Tools

Create bespoke workflows to suit your business with a range of application integrations.

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Testimonials

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Mid Devon District Council

“Using eSign has made our tenancy completion processes so simple. You don’t have to be technically savvy to be able to use the platform and it doesn’t draw on any other ICT resources. Our tenancy agreements and documents are signed within minutes and we’ve even had tenants’ comment on how easy it is to use as a signer which is fantastic.”

Lisa Harber | Team Leader 

Benefits of eSign eSignatures

Increased Security
Security

Qualified eSignatures are the most secure type of electronic signature, providing the highest level of assurance to users. They are created using a QSCD and based on a qualified certificate with extra identity verification measures.

Advanced Audit Tracking
Legal validity

Qualified signatures hold the most legal weight and are the only type of electronic signature that is fully equivalent to a handwritten signature from a legal perspective.

Email Personalisation
Identity verification

The QeS process involves face-to-face (either in person or via video call) identity verification by a QTSP, meaning organisations can feel confident in confirming their signer's identity.

Full Form Functionality
Document integrity

A QeS provides extra security and identity verification processes, which ensures the authenticity and integrity of an electronic document.

Compliant Documents
Compliance

Qualified signatures help businesses in highly regulated industries to maintain compliance with any relevant rules and regulations surrounding digital document transactions.

Digital Signature Certificate
Non-repudiation

Qualified e-signatures ensure non-repudiation as each signature and signed document follows specific steps and provides clear evidence demonstrating their authenticity.

Technical Checklist

  •  All signed documents are supported by a digital signature certificate.
  •  E-Sign’s audit trail ensures high standards of security and compliance with each signed document.
  •  QeS requires signers to go through a comprehensive identity verification process.
  •  Real world identification can be validated and embedded into your signatures for increased security.
  •  Both advanced and qualified signatures provide evidence of tampering if changes are made after a document has been signed.
  •  The signature is uniquely linked to the signer once they have been identified in both advanced and qualified e-signatures.

eSign Case Studies

National Clinical Homecare Association Case Study
National Clinical Homecare Association

The healthcare industry clearly recognised the need to adopt a digital approach to prescription processing, giving operational advantages, regulatory compliance and improvements to patient safety.

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Mid Devon Case Study
Mid Devon District Council

There has been significant time and cost savings on the sign-up process for new tenants as there is no longer a requirement for officers or tenants to travel to meet in a location to sign the agreement. 

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Leicester Hospitals eSign Case Study
University Hospitals Leicester

The E-Sign implementation has achieved demonstrable improvements in service efficiency, supported cross-site working and reduced costs for the UHL Kidney Pharmacy home delivery services.

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eSign provides digital solutions for organisations and individuals across all industries.

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Frequently Asked Questions

What is a qualified electronic signature?

A qualified electronic signature (QeS) is a specialised type of advanced electronic signature (AeS) that adheres to stringent eIDAS standards for security and identity verification.

It stands out as the only electronic signature that carries the same legal weight as a traditional handwritten signature. The creation of a QeS requires a Qualified Electronic Signature Creation Device (QSCD) and relies on a qualified certificate to ensure its validity and trustworthiness.

Is E-Sign a Qualified Trust Services Provider?

Yes, E-Sign is now a QTSP and can provide highly secure and legally compliant qualified electronic signatures to our customers.

What is a qualified electronic seal?

A qualified electronic seal is defined as a set of electronic data designed to maintain the origin and integrity of documents. It shares similarities with a qualified electronic signature (QeS) as the same robust security and identity verification processes are required.

However, a qualified electronic seal is attributed to an organisation or entity rather than an individual. It is used to sign documents on behalf of an organisation or public institution, containing relevant identification data about the organisation.

What is the difference between an advanced and qualified eSignature?

Qualified and advanced electronic signatures differ mainly in their level of security and legal standing. Advanced electronic signatures (AeS) ensure the signatory’s identity and link the signature to the document, providing a medium level of assurance.

Qualified electronic signatures (QeS), on the other hand, offer the highest level of security and are equivalent to handwritten signatures under eIDAS.

QeS requires a qualified certificate issued by a trusted service provider and ensures non-repudiation, meaning the signatory cannot deny their involvement. This makes QES more suitable for highly regulated industries and sensitive transactions.

What is a digital signature certificate?

A digital signature certificate is an electronic document that verifies the identity of an individual or organisation and is used to electronically sign documents. It essentially works the same way as and is the digital equivalent of a physical identity certificate, such as a driving license or passport. The certificate confirms the authenticity and integrity of a signed document, ensuring it has not been altered.

What is a certified electronic signature?

A certified electronic signature, also known as a digital signature, is an e-signature that is backed by a digital signing authority. This means that the methods used during the signature creation process meet the highest legal and security standards.

It also confirms that the contents of a document have not been altered after being sent. It is a secure type of electronic signature as it is cryptographically linked to the signed document and can be verified.

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