eSign Trust Centre
At eSign the security and privacy of customer data is our #1 priority. We work to ensure the protection of your data and empower our customers with tools to manage and control all aspects of personal information. Our robust information security program is designed to detect and assess risks to always protect users.
Trusted By
Security
E-sign's top priority is to ensure that your experience is both safe and secure.
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Access Control and Compliance
Our access control and compliance policy ensures your data is never compromised. At E-Sign, we leave nothing to chance; we’re constantly testing and improving our security system for the ultimate protection.
Risk Management
Our programme undergoes annual independent audits to ensure compliance with industry standards certifications, ensuring that it not only meets, but exceeds the most stringent security requirements.
E-Sign Infrastructure
Operating from UK-based, ISO 27001-certified data centres, our state-of-the-art servers are protected with commercial-grade firewalls, border routers, and network management systems,
Operations & Networks
We have implemented the latest security tools throughout our systems, which focus on any particularly high-value or high-risk integrations and touchpoints.
Accreditations
We continually demonstrate how our policies and procedures, meet, or exceed industry standards.
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ISO 27001
E-Sign is ISO 27001 accredited. The accreditation is the world's best known standard for information security management systems and their requirements.
Cyber Essentials Plus
Cyber Essentials is a UK Governemtn backed scheme that certifies that our defences will protect against a wide variety of the most common cyber-attacks.
Crown Commercial Service Provider
We are a Crown Commercial Service Provider, which means we are trusted by the Government and publis sector organisations to provide high-quality and high-security solutions.
ICO
Our ICO accreditation determines that our processing of personal data complies with GDPR requirements, in line with the accountability principle.
ISO 9001
E-Sign uses ISO 9001 to help ensure that our customers get consistent and good-quality services which in turn brings many business benefits.
Public Service Network
E-Sign is the only electronic signature provider on the Public Service Network, the UK Government's high security network for public sector organisations.
Policies & Procedures
We are a registered data controller and will process your personal data in accordance with GDPR.
Training & Awareness
This is a requirement for handling data including any type of personal information. Communication to all employees is key and includes regular training courses.
Service Level Agreement
E-Sign will deliver the best customer experience, mantaining as close to a 100% sign success rate.
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Availability
We will provide 24/7 critical server support and systems monitoring to clients.
Disaster Recovery
E-Sign has a robust disaster recovery mechanism in place. Our servers maintain a 99.98% availability.
Information Security
E-Sign has a strict information security management systems policy which does not allow unauthorised access to customer information.
Data Storage
All data will be stored and encrypted on our own servers in two locations in our ISO 27001 accredited datacentres.
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Accreditations & Awards
Reviews & Security
