Digital Accessibility Statement

eSign is committed to making its website(s)/mobile application(s), accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

This accessibility statement applies to E-Sign UK Ltd

E-Sign’s ideals naturally include inclusivity. We take your suggestions into account when making choices and give persons with disabilities’ voices priority.

Everyone who uses our services deserves our support. We want to provide you with an inclusive, pleasurable, and engaging digital experience as a result. This covers the elderly and those with impairments in our society.

We work hard to uphold accessibility compliance, as do our partners. We are dedicated to achieving the following accessibility standards together:

Web Content Accessibility Guidelines (WCAG) 2.1 Level AA

A committed team of accessibility experts works for E-Sign. We recognise that maintaining accessibility is a long-term commitment. The components of our Design System are all easily accessible. We work to make sure that persons with disabilities may enjoy life just as easily and comfortably as people without disabilities.

This website is run by E-Sign. We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • change colours, contrast levels and fonts
  • zoom in up to 200% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the website text as simple as possible to understand.

Ability Net has advice on making your device easier to use if you have a disability.

We advise using the following browser and screen reader combos for the best experience:

When using Mozilla Firefox or Google Chrome use the Non-Visual Desktop Access (NVDA) screen reader screen reader on Microsoft Windows.

Use VoiceOver with the Apple Safari browser on Apple Mac and iOS.

Our accessibility conformance

E-Sign Digital Accessibility Conformance

Feedback and contact information

If you need information on this website in a different format, please contact us.

In your message, include:

  • the web address (URL) of the context
  • your email address and name
  • the format you need

Please contact us using the below details:

+44 330 057 3001

Website chat facility or contact us form

We’ll consider your request and get back to you in 10 working days.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact, where there is a process in place to acknowledge your contact, tell you who is dealing with your query and give you a timescale by which you can expect a reply.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

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