Benefits of using Electronic Signatures in the Recruitment Industry

This is a summary of a study carried out by the University of Liverpool and E-Sign (UK) Ltd into the use of electronic signatures within the recruitment industry. The recruitment business that participated in the study is based in the South East, has 50+ employees and manages circa 1,500 contracts per month.

Recruitment Industry Case Study

Benefits of using Electronic Signatures in the Recruitment Industry

Throughout the recruitment process, the management of documents can take more than 25% of your time, making it harder to focus on the things that matter, such as hiring, retaining, and developing your teams. eSign connects, automates, and accelerates staff agreement processes so that your time is spent on people, not paper. Optimise efficiency, empower remote staff, and enable remote hiring, from a digital platform. Connect your existing HR systems to our robust and easy to use platform.

Study carried out by the university of Liverpool and eSign


This is a summary of a study carried out by the university of Liverpool and eSign (UK) Ltd into the use of electronic signatures within therecruitment industry.

The recruitment business that participated in the study is based in the South East, has 50+ employees and manages circa 1,500 contracts per month.

Over a twelve month period the following savings were achieved:

  • Reduced document turnaround time by 80%
  • Eliminated candidate printing and postage costs of £45,360
  • Carbon emission reduction of 468 kg of CO₂e per year
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The Impact of eSignatures

In the recruitment industry the preparation and administration of candidate placement documents takes considerable time, effort and cost. Where a candidate placement document is required to be signed, there is also an inherent delay for signed documents to be returned.

For the purpose of this study the main areas of interest were identified as:

  • Paper and printing use
  • Storage and administration costs
  • Postage and turnaround time
Recrtuiment eSign Process

Document Turnaround Time

Outlined in the box below is the manual signature process the recruitment company used prior to adopting
eSign and the electronic signature process after adopting the use of eSign.

eSign Digital Document Process Diagram

Substantial Savings

Key Findings

Prior to adopting eSign, the recruitment company sent placement documents out via e-mail, the candidate was required to print and sign the document and return it via post.

This resulted in the candidate incurring both printing and postage costs and delays in the signed documents being returned to the recruitment company.

Since adopting the use of electronic signatures its candidates have made savings in a number of areas which are outlined below.

Business Saving with eSign

Print Savings

The recruitment company sends out an average of 1,500 contracts per month.

Each contract is 11 pages (equating to 198,000 pages per year). These are sent to the candidate via e-mail.

With the manual signature process this meant that printing costs of approximately £29,700 per year were absorbed by the candidates of the recruitment company.

Admin Savings

Postage Savings

The cost to the candidate to return the signed document candidates by post would be either £0.98 or £0.76 for first or second class post respectively.

Additionally sending a letter via Royal Mail equates to 26g of CO₂e. By eliminating the requirement to post a document not only was the cost to the candidate eliminated but the CO2e incurred by posting the letter was also eliminated.


Savings with eSign

Storage Savings

The recruitment company currently stores all archived documents at their offices, as a result expensive office space is being used for storage.

At the time of the study the recruitment firm had not yet taken the decision to move to an electronic Document Management System which would enable them to free up this space.

Document being Stored Securely Online

Administration Savings

Prior to using eSign the recruitment company monitored the daily post for signed placement documents returned by candidates. These documents are then checked and filed on site to be available for audit purposes.

eSign enables contracts to be automatically filed online, eliminating the cost, time and effort associated with printing and filing of placement documents.

This would result in significant efficiency savings on administration.

Administrative Savings


Through the use of electronic signatures in a core part of their business the recruitment company has been able to make significant improvements in their candidate document turnaround time while also improving the service they provide both their clients and candidates and reducing the time taken to complete the recruitment process.

There are also clear next steps for the recruitment firm to make direct savings on paper, printing and storage costs.

View Recruitment Case Study Findings
Recruitment Industry eSign Case Study

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