Use multi-factor authentication when logging into your account and provide an additional layer of security to your important document transactions.
To update your multi-factor authentication settings, please go to your account settings.
Once clicked, a popup will appear asking for your E-Sign account password to view multi-factor authentication options.
Here you can enter the phone number you wish to use to verify your account. Enterprise users will also have the option to choose email address authentication if required.
Once updated, you will be asked to enter your phone number. You will then receive a OTP via text to verify the phone number.
Once multi-factor authentication is updated, these changes will be saved. You will only be required to authenticate once, unless you haven’t logged into the platform for 7 days or have signed in from a different IP address/device.
