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Director of Operations
PUBLISHED
21st May, 2025
As the European Union strengthens its cybersecurity framework through the NIS2 Directive (Directive (EU) 2022/2555), digital service providers across the region are expected to adhere to more stringent security, risk management, and incident reporting standards. E-Sign is proud to confirm its full alignment with the core principles and obligations of the NIS2 directive.
The NIS2 Directive is the updated version of the original NIS (Network and Information Security) Directive. It aims to improve the EU’s overall cybersecurity posture by expanding the scope of covered entities and establishing uniform risk management and reporting obligations. NIS2 applies to a broader range of essential entities, including providers of digital infrastructure, such as E-Sign.
At E-Sign, cybersecurity is at the heart of our operations. To meet the NIS2 obligations, we have implemented the following measures:
E-Sign uses comprehensive risk assessment frameworks that are aligned with ISO 27001 standards. These include regular internal audits, vulnerability assessments, and penetration testing to detect and mitigate potential threats.
We deploy end-to-end encryption for all signed documents and enforce multi-factor authentication for access control. Our infrastructure is hosted in ISO 27001-certified data centres within the UK, ensuring data residency and regulatory compliance.
E-Sign has established a real-time monitoring system to detect unusual activity or potential breaches. In accordance with NIS2, we are prepared to notify relevant national authorities within 24 hours of becoming aware of a significant incident.
We thoroughly vet our vendors and service providers, ensuring that all third-party tools integrated into our platform comply with our cybersecurity and data protection standards.
Our senior leadership is directly involved in overseeing our cybersecurity strategy, ensuring compliance with NIS2’s requirements for board-level responsibility and staff training.
Q1: Does NIS2 apply to electronic signature providers like E-Sign?
Yes. Under NIS2, digital service providers offering essential services such as e-signatures are classified as important entities and must comply with the directive’s requirements.
Q2: How fast does E-Sign report incidents under NIS2?
E-Sign complies with the directive’s reporting timeline, which mandates initial notification within 24 hours and a full incident report within 72 hours, depending on severity.
Q3: Is customer data stored securely and in compliance with EU laws?
Absolutely. E-Sign stores all data in UK-based, GDPR-compliant data centres with strong encryption and access controls.
Q4: How does E-Sign ensure compliance across its supply chain?
We implement contractual and technical controls with all suppliers, requiring them to meet or exceed NIS2 and GDPR security standards.
As the digital landscape evolves, so do the risks. With the introduction of NIS2, organisations like E-Sign are not only prepared but also proactive in securing digital transactions and maintaining user trust. We’re committed to helping businesses stay compliant, secure, and efficient.